About CAS

 Since our beginning in 1981, CAS' mission has been to be a leader in providing Mailing Lists, Data Processing Services, and Database Marketing Solutions to ensure our clients success. To this end, CAS has been committed to developing its own in-house proprietary software systems for the direct mail and database marketing industries.

Over the years, the design and development of these systems have given us an intimate knowledge of the industry. It has also given us a wealth of experience and expertise in the Mailing List industry.  With thousands of lists and processing solutions available, we pride ourselves on being a reliable resource for our clients, providing solutions that exceed their marketing expectations.   We will not only provide you with the right list or service, we stand behind our product. 

At CAS, we understand that strong, long term relationships are invaluable to your business. Accordingly, we develop direct marketing products that help you strengthen those bonds.

Our full suite of direct marketing tools have evolved from years of experience in managing customer data. This experience has positioned us as a valuable business partner for both e-commerce and traditional direct marketing needs.

CAS takes pride in the fact that we are a responsive, flexible one-stop shop. We not only help you prepare and enhance your customer data, we also help you understand what makes each customer unique. CAS also enables you to identify qualified prospects who share the same characteristics as your customers.

In an era of constant change, we continue to adapt and evolve with new products such as automated list counts and order processing, while still maintaining our traditional strengths in personalized direct marketing.

CAS feels strongly that assets as important as your customers should not be turned over to just anyone. We believe that a history of quality performance is imperative. CAS has achieved that history through ongoing customer satisfaction of our products and service, and through our hard earned ISO 9001 Quality Certification.

  CAS Support Team

CAS Customer Service
CAS is an ISO 9001 certified company. To become certified our entire customer service area was thoroughly examined, scrutinized, and fine tuned by an independent third party. Customer service that was once very good has now become exceptional. ISO 9001 standards also require continuous monitoring, thus assuring continued high levels of customer service.

At CAS customer service is at the forefront. Our customer service team is always committed to exceeding customer expectations. Exceeding expectations is accomplished through continual improvement and this can only be achieved by having a dedicated and loyal staff. CAS has made it a mission to acquire, train, and retain the best customer service staff available. We believe we have achieved that goal. Currently, we have over 65 years of experience in our customer service area.


CAS Sales Staff
At CAS we have been fortunate to hire qualified salespeople who have had previous experience in the industries that we service. Being an established company, CAS is able to not only attract quality salespeople, but also retain them for long periods of time. In fact, our sales staff currently has over 100 years worth of combined direct marketing experience.

Each salesperson undergoes extensive training and re-training in each aspect of our business. Clients will find high levels of product knowledge combined with years of experience. Our clients are looking for solutions not just products, and CAS has strived to put together a sales team that helps accomplish that task.

  ISO 9001 Certification- Our Commitment to Quality

CAS' commitment to quality is reflected in our Quality Statement below and our certification in the ISO 9001 Quality System in March of 2000:

"To provide service that exceeds clients' expectations through uncompromising dedication to quality, continual review of our quality program and ongoing employee training."

As an ISO 9001 Certified company we are required to maintain a high level of quality assurance in design, development, production and servicing. The ISO 9001 Certification takes approximately two years of documenting internal processes that match daily tasks performed in a normal workday. Initial certification occurs once the documentation is audited and meets the rigorous ISO quality standards. These rigorous standards of quality continue to be maintained through regularly scheduled ongoing audits. CAS is audited by a third party ISO Registrar every six months to maintain the certification.

The International Organization for Standardization (ISO) is a worldwide federation of national standards bodies from more than 140 countries, one from each country. The mission of this organization is to promote the development of standardization and related activities in the world with a view to facilitating the international exchange of goods and services, and to developing cooperation in the spheres of intellectual, scientific, technological and economic activity.

The aim of ISO is to enhance product quality and reliability at a reasonable price; simplification for improved usability; increased distribution efficiency; and reduction in processing costs. The bottom line is that users have more confidence in products and services that conform to quality standards from an established institution.

ISO 9001 is a rigid quality standard to adhere to and maintain, and ensures CAS' leadership position for database and software development, design and implementation in the Direct Marketing industry.

     Mission

"To be a leader in the direct marketing industry by providing clients with database solutions to maximize their success. This, through a commitment of unsurpassed service, innovative products, unmatched quality and building strong, long-term relationships with our clients. CAS' unyielding commitment to its clients, coupled with full turnkey processing capabilities, ensures we meet and exceed all of our clients' database marketing needs."

     Location

 CAS Inc.

10303 Crown Point Ave

Omaha, NE  68134

1-866-461-4693 TOLL FREE

402-964-9998 PH

402-963-2103 FX

www.cas-online.com

www.turbo-marketing.net